What is the estimated delivery time?
Products are typically dispatched within 30 Minutes of order confirmation depending on Your destination and services related to the Product shall be provided after the delivery of the Product. Once the product is dispatched for delivery we will notify you of the same.
All the products are transported and delivered using the Palm Cuisine or its partner delivery network.
While we try to ensure that the Product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry. Get in touch with us for the latest update on your shipment if we have already not got in touch with you.
For pre-orders, the estimated delivery time is 20 - 30 Minutes starting from the day of shipping. The day of shipping is indicated on your product page at the time of order. Please note that we will NOT be able to ship pre-orders earlier than the indicated time.

How do I track my order?
The best way to check your order status is to sign-up at palmtreealigarh.com and go to the order tracking page: https://palmtreealigarh.com/ We try our best to deliver your Product before you can even think 'Where is it now?' :) i.e. well within 30 min of your order (or 30 min of the promised shipment date in the case of pre-orders). In a few cases however, we take closer to our promised 10 - 30 min for delivery. In such cases, we proactively call / email the customer to inform them of the status of their product and where it is in transit. In the rare case when you have not received any communication from us for 30 min after order (or 30 min after promised shipment date in the case of pre-orders) do give us a call at our customer care number +91 9756207353, 8171956423 / 26 or email us at email@palmtreealigarh.com, reservation@palmtreealigarh.com